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Return & Exchange
  • Items that are in an unwashed, unaltered and unworn condition, returns will be accepted if the items are returned within 3 days of receipt (for both local and international orders). Shipping cost for the return will be borne by the customer.
  • However, customers are advised to notify us at threadandlilies@gmail.com by quoting the order number and the product details.
  • Sale items and purchases made with discount coupons are non-returnable. Accessories including jewellery, bags, scarves and hair accessories are non-returnable too. If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability.

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